How to request reviews

Reviews are one of the most important things to have on your GigSalad profile. All types of consumers look at feedback before purchasing a product or service, and the same goes for those using GigSalad. Having glowing reviews from your previous clients can help set you apart from your competition.

Book through GigSalad

When you use our booking platform, we'll do all the work for you! After your gig, we will email your client for you to request a review. In these follow-up emails, we'll give them a link directly to your review page so they can share their feedback.

Not only is this easier for you, but it's also easier for the client. Since the booking took place on our site, we can cut out the extra steps normally needed for identity verification. The client simply follows the link, leaves the review, and it's posted to your profile immediately. These are considered verified reviews, which are given priority in your reviews list and carry more weight in your overall star rating.

Bonus! When a client leaves a positive review for an event they booked through GigSalad, they'll have an additional option to send you a tip via PayPal as long as you've connected your PayPal account.

Request reviews

We understand not all of your gigs are coming through us. Clients who book you outside of GigSalad can also leave a review on your profile. You can email them requesting a review right through your GigSalad account. This way, the client will get an email from us for easier access to your profile's review page. 

To do this:

1

Log in to your control panel and go to the Reviews page. 

2

Under Request Reviews, there will be a section called Request a Review via Email.

3

Fill out the client's name and email address, and then customize the message if you'd like.

4

Click Send Email.

While we encourage all bookings to be confirmed through our booking platform, we understand some circumstances make this impossible. If you book the gig offsite, you can still request a review from the client afterward. We've made this very easy to do by adding a link at the bottom of the Event Info on the lead in your Inbox.

You should also mark the gig as booked so that if the client leaves a review, it will be Verified. This is required for free members that book off the site.

Share a link

The last way to collect more reviews is to simply share a link directly to the review form on your GigSalad profile. You'll find this link on the Request Reviews page as well. Just scroll down to the Request a Review via Link section, and click Copy Link.

You can paste the link into an email directly to clients, post it on your social media, or even put it on your personal website.