How verified reviews affect your profile

While any client you work with can leave a review on your GigSalad profile, only reviews from bookings confirmed through our site will be considered verified.

These will be labeled as a "Verified review" on your profile. This is a helpful distinction for potential clients, as verification may give that review greater weight. A verified review, just like on any other website, confirms that the ‘product’ was actually purchased on the website, and the feedback is less likely to have been fabricated.

Here’s how verified reviews differ from other reviews:

Sorting priority

Any verified review received within the last 90 days will appear at the top of your review list, with the most recent one first. All older reviews, verified or not, will be sorted by recency only.

Higher weight

While unverified reviews will still contribute to your overall star rating, verified reviews carry more weight. The specific weight will be algorithmically calculated based on how recently the review was received, with more recent verified reviews carrying a higher weight. 

Easier to collect

Because verified reviews are tied to bookings on our site, we handle the process of collecting the reviews for you. In the days following the event, we’ll send multiple emails to the event planner to request a review. Not only does this make it easier for you to collect reviews, but it also makes it easier for the event planner to leave a review because we already have most of their details. All they have to do is write the review, submit it, and then click the link in the final verification email.

Want more verified reviews?

The best way to get more verified reviews is to simply book more gigs through GigSalad. There are several ways to increase your booking numbers: 

1. Book on the site. Booking through the GigSalad platform not only provides a secure, worry-free experience for your clients but also offers additional benefits, including more leads, guaranteed payments, and, of course, verified reviews.
2. Mark leads as booked. If a client cannot pay through the site, you may collect payment directly, but then you must mark the gig as booked. This will make the booking verified, and if you do this before the event, we’ll still send review requests after the gig.
3. Import leads from outside of GigSalad. If a client contacts you by phone or through another source, you can import that lead by sending them a quote through GigSalad, allowing them to book you on our platform.

Bonus tip: When viewing past booked gigs in your inbox, if a review is present, stars will appear above the booked status. If you have gigs without reviews, you can follow up with the client directly to request their feedback.