How verified reviews affect your PromoKit

Verified reviews are those that are attached to gigs that were booked through the GigSalad booking platform. Any client you work with may leave a review on your GigSalad PromoKit, but only those that book you through the site will be considered verified because those are the only bookings we can definitively confirm took place. These reviews will be identified by a "Verified Review" label on your PromoKit. This is a helpful distinction for potential clients, as that verification may put more importance on the review for them. Reviews resulting from gigs you've marked as booked will also be considered Verified.

Here's how verified reviews differ from other reviews:

Sorting priority

Any verified review received in the last 90 days will appear at the top of your reviews list, with most recent first. All older reviews, verified or not, will be sorted only by most recent.

Higher weight

While unverified reviews will still contribute to your overall star rating, verified reviews will carry more weight. The specific weight will be algorithmically calculated based on how recently the review was received, with more recent reviews carrying a higher weight. 

Easier to collect

Because verified reviews are tied to bookings on our site, we handle the process of collecting the review for you. In the days following the event, we'll send multiple emails to the event planner to request they leave you a review. Not only does this make the process of collecting reviews easier for you, but it's also easier for the event planner to leave the review because we already have a lot of their details. They just need to write the review and click submit!

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