How to book someone on GigSalad

Once you've searched GigSalad, contacted providers, and gotten a quote you're happy with, it's time to finalize your booking!

To proceed with booking:

Log in to your GigSalad account and go to your inbox.
Click on the provider/quote you want to book.
Below the quote details, click the blue Book Now button to proceed to the checkout page. (If you aren't seeing a "Book Now" button, the quote may be expired or outdated.)
Review all the booking details (pricing breakdown, services to be provided, additional terms, and cancellation policy).
If everything looks good, choose a payment method and fill in your payment information.
Provide a contact phone number. This information is asked for so the provider can easily reach you to talk about any important details about your event.
If you sent a request to multiple providers for the same service, you should check the box that says "Mark my event as booked" so that the other providers know you are no longer booking. This will also cancel any existing quotes and block further communication with everyone other than the provider you've hired.
Once everything is filled out, click Book Now and you're all set!

We encourage you to stay in contact with the provider leading up to your event. Here are a few things you may want to cover:

  • If you haven't already exchanged day-of phone numbers, be sure to do that so you can easily communicate if any urgent issues arise.
  • Go over any other details they may need to know on or before the event.
  • Discuss when they should arrive at the event and any setup instructions or equipment that might be needed.
  • Provide them with directions or special instructions for getting to your event, including parking details.

Frequently asked questions:

  • What do I do if the quote I received has expired?

    Providers set an expiration date for each quote because they can only keep your date open on their calendar for a certain amount of time before opening back up for other gig opportunities.

    If a quote expires before you're able to book, send a message to the provider to see if they are still available. If they are, ask them to resend the quote so you can proceed with the booking. The same is true for outdated quotes, which are quotes that were canceled due to a change in important event details.

  • Do I have to complete the booking through GigSalad?

    We strongly recommend all bookings happen through GigSalad. If you are contacted directly outside our system, we encourage you to have the provider go back to GigSalad to send you an official quote. Any bookings outside of our booking platform are not eligible for dispute resolution, secure payments, or GigSalad booking protection.

  • What does it mean if my event says it was "marked as booked"?

    If you see that a provider has marked your event as booked, that means they claim to have worked out the details with you outside of the GigSalad platform, and you've booked them directly. If you see this note but you did not book that person, please let us know.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us