How to earn Top Performer status
Each month, we award some of our outstanding members with a Top Performer badge to be displayed on their PromoKit. Top Performers are the most active, responsive members on GigSalad and consistently display the highest degree of professionalism. Top Performers will see a number of benefits, including an increase in leads and higher search result placement.
Assessments will take place at the beginning of every month. At that time, we'll evaluate all members to determine who meets the criteria below and assign the Top Performer status accordingly. In turn, if you were previously a Top Performer and no longer meet one or more of the qualifications at the time of assessment, the Top Performer status will be removed from your PromoKit.
To be a Top Performer, you must:
Maintain an average review rating of 4.5 stars or greater*
Having positive feedback from previous clients is extremely important in setting you apart as an exceptional performer. As long as you have at least 4.5 stars at the time of assessment, you will meet this qualification.
Pro tip: Booking through GigSalad will help boost your rating because verified reviews carry a higher weight.
Respond to at least 80% of your gig leads within 24 hours*
You must be an excellent communicator in order to be a Top Performer. Whether you send a quote or message, or you decline the event, you should always respond to every lead you get. At the time of assessment, we will look at the leads you've received in the last 3 months to determine if you've responded to at least 80% within 24 hours of receiving them.
Pro tip: Sign up for text notifications to make sure you get immediate alerts for new gig opportunities.
Book at least 1 gig through GigSalad every 3 months*
In order for us to display you as a Top Performer, we have to be able to verify you are in fact performing with verified bookings on GigSalad. At the time of assessment, you must have booked at least 1 gig through the site in the last 3 months in order to meet this qualification. You can book by using our booking platform, or by marking gigs as booked.
Pro tip: Even if the client doesn't book you through the site, if you got the lead on GigSalad, you can mark it as booked to make it a verified booking. *All Top Performer qualifications are subject to change in the future.
Track your progress
Your Top Performer status will be displayed on the Dashboard of your control panel. You can track your progress at any time to see where you stand and what you need to do before the next assessment date.
Frequently asked questions
Will Top Performers show up at the top of search results?
PromoKits with a Top Performer status will be given priority in search results within their current membership level only. This means if you are a Top Performer but have a free membership, you will not appear before paid members. However, you will appear before free members that are not Top Performers within a certain radius of the searched location. If you are a Featured member, you will still receive the highest priority in search results, but Featured members with a Top Performer status will appear first.
Can I pay to be a Top Performer?
You can only become a Top Performer if you meet the qualifications outlined above. We want to offer this distinction to event planners so they can book with more confidence. To do that, we must be able to back up the claim with solid data that's verifiable through our platform. Therefore, this status cannot be purchased.