How to delete your GigSalad account

If you’d like to permanently delete your GigSalad account, we can help. Deleting an account is different from disabling it, so be sure to clarify your wishes in your request.

Steps to request account deletion

1. Go to our Contact us page.
2. Enter your name and the email address that is attached to your GigSalad account. This allows us to verify that the request is coming from the account owner.
3. Select “Delete my personal information” as the reason for contact.
4. Write a message specifying that you’d like your account deleted.
5. Our team will verify your details, delete your account, and send a confirmation to your email address once it’s complete.

Before you request deletion

Deleting your account cannot be reversed. If you have an active profile or existing bookings, please be aware that these will be affected.

Deleting your account ends any paid membership. You’ll lose any remaining time. Refunds are at our discretion.

Only need to remove certain information?

If you just want to update or remove specific details, such as your contact information or profile content, you can edit or delete most of it yourself by logging in to your account and using your control panel. If you want everything deleted permanently, follow the steps above.

What happens to your information?

When your account is deleted, we remove your personal information to the fullest extent possible. We may keep some information, such as your IP address and device information, to protect our site’s security, prevent fraud, and meet legal obligations.

Want to step away temporarily instead?

Disabling your account saves everything so you can come back later. Deleting it is permanent.

If you only need a break, see How to disable your event planner account or How to disable your GigSalad profile for instructions.