Syncing with an external calendar

If you have a different primary calendar you use to keep up with your gigs and availability, you may be able to sync with it to add the items from that calendar to your GigSalad calendar. At this time, we support syncing with Google and iCloud calendars.

Note: If you're using a third-party app (for example, Zoom or Calendly) that's synced with your Google or iCal calendar, you may experience issues syncing with GigSalad's calendar.

To sync with an external calendar:

1

Log in and go to your Calendar.

2

Choose Sync an External Calendar from the menu.

3

Click Connect a Google Calendar or Connect an iCloud Calendar, then follow the prompts provided.

Choose a time zone for your Google Calendar sync:

You may set a preferred time zone, and we will convert each of your event dates/times to this time zone before saving them to your GigSalad calendar. The default setting assumes all of your events are already in your local time; however, selecting a time zone is highly recommended if you are choosing to sync any calendars managed by third-party applications or services.

If the times of your synced events appear slightly off in your GigSalad calendar, then you may need to adjust this setting by disconnecting and then reconnecting your Google calendar(s).

This time zone setting is not currently available for iCloud calendars.

Blocking leads

When you sync an external calendar, we will use your default lead blocking preference to determine whether to block leads for events that conflict with your calendar. You can change your default at any time and/or adjust the setting per event.

To edit your lead blocking preference on a specific synced event, find it on your GigSalad calendar and click to edit. Where it asks, "Block leads for other events at this time?" select Use a specific setting for this event. Make your selection and click Update event.

Lead blocking only applies to leads sent to you by GigSalad. You may still receive leads directly from clients that conflict with your calendar.

Disconnecting an external calendar

You can remove previously synced external calendars from your account at any time. 

To disconnect an external calendar:

1

Log in and go to your Calendar.

2

Choose Sync an External Calendar from the menu.

3

Click the blue Disconnect link next to the calendar you want to remove.

4

Review the confirmation page and choose if you want to delete the previously synced events.

Note: Deleting the events will only remove them from your GigSalad calendar, not your external calendar.

5

Click Disconnect.

Troubleshooting calendar issues

When linking with third-party applications, sometimes issues can arise that are out of our control. However, depending on the issue, there may be ways to troubleshoot it.

Error message

On rare occasions, you might see an Error message on an already-synced calendar. This generally means something went wrong with the connection to Google or iCloud, and the calendar needs to be re-synced.

To fix an external calendar error:

Time issues

If your synced events are showing the wrong time (hours ahead or behind the actual time), it's likely due to an error with how the time zone is being passed to the GigSalad calendar. To fix this, you'll need to adjust the settings on your external calendar and re-sync to GigSalad.

If you're syncing with a Google calendar, you just need to disconnect. When you re-sync, select a specific time zone to be applied to all imported events.

To fix time issues with synced events on your iCloud calendar: