Creating saved messages

When responding to leads on GigSalad, response time is incredibly important. To save you time and make the process much easier, you can create saved messages to use for your responses.

IN THIS ARTICLE:

Create a new saved message

There are probably several responses you find yourself writing over and over again when replying to leads. Rather than starting from scratch each time, create a few saved messages.

1
Log in to your control panel and go to Tools, then select Manage Saved Messages.
2
Click on Create a new message.
3
Create a title for your message. This title will not be visible to clients. It's only used for you to identify which saved message to choose when replying to a lead.
4
Write your message and attach any photos, documents, or audio files. Use the shortcodes provided and we'll fill in the correct information for each potential client. 
5
Click  Save.
6
Repeat steps 2-5 for as many saved messages as you'd like to have.

Note: You can also create a new saved message right from your message thread with a client! If you have just typed a message that you would like to re-use later or save for further editing, you can do so by clicking on the checkbox next to "Save this message". Once you select this checkbox and add a title, your message will be saved as soon as you click Send

Edit a saved message

1
Log in to your control panel and go to Tools, then select Manage Saved Messages.
2
Select the saved message from the drop-down menu that you wish to edit.
3
Make any changes to the title or message content, or add/change your attachments.
4

Click  Update Message.

5

Repeat steps 2-5 for as many saved messages as you'd like to have.

Delete a saved message

1
Log in to your control panel and go to Tools, then select Manage Saved Messages.
2
Select the saved message from the drop-down menu that you wish to remove.
3
Click Delete Message
4

Repeat for as many saved messages you'd like to delete.

Using shortcodes

Shortcodes allow you to easily create generic saved messages that can be used repeatedly. By entering the bracketed codes we provide, the client's name, event location, or event date and/or time will be auto-filled after you send the message with the correct information. A full list of shortcodes available to use will be displayed when creating a new saved message.

Example:

Hello [first_name], 

I am interested and available to perform at your event on [date]! I'd love to speak with you and go over some details and my pricing options. Can I give you a call later? 

In the meantime, you can listen to a few of the recordings which I have attached.  

Once you've created one or more saved messages, you'll be shown a drop-down list (identified by the titles you added) to choose from when you reply to a lead with a message. Select the one you want, make any necessary edits and add some personalization, then send! The shortcodes you include will continue to display as bracketed text until after you send the message but once the message has been sent, the event and client's information will be displayed. 

Pro tip: Check out these helpful suggestions and examples to get you started with creating various message templates for your business.

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