How to update your credit card for your monthly subscription
If you have a new credit card or want to change the card we charge each month, log in and update the info in your account prior to your next charge date to avoid a lapse in membership. You can find your next charge date in the Account Snapshot on the Manage Membership page.
To change your credit card:
- Log in to your control panel and go to Account.
- Choose Billing Info from the menu on the left.
- Fill in your new Credit Card Info.
- Read the message & check the box to agree to our terms.
- Click Update Billing Info.
Note: If you fail to update your credit card information and we are unable to collect payment, your paid membership may be canceled. If you are grandfathered into one of our old prices, you will lose that price and have to renew at the current rate.
If you have a prepaid membership, your credit card info will not be stored in your account. When you purchased your membership, it was a one-time payment and your membership will not automatically renew. Once you near your expiration date, you will log in and renew your account, providing new payment information at that time.